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Uttlesford District Council requested assistance from CSTE to support British Nationals involved in the earthquake in Nepal in 2015. They were well trained and completely tuned into the needs of those they were supporting. They showed compassion and empathy when faced with some very traumatised and distressed people. CSTE are now part of the Council's Emergency Response Plan and I would have no hesitation in calling upon them again.

Lisa Lipscombe - Emergency Planning Officer, Uttlesford District Council

The Crisis Support Team for Essex is one of the most inspiring (and practical) initiatives that I have ever been involved in. Over about a dozen years I have seen levels of teamwork and creativity across very diverse organisations and individuals.... that amazed me. This work was done on a shoestring and mainly using volunteers or professionals working very part-time. The people of Essex are fortunate to have this resource, 365 days of the year.

Prof. Woody Caan - Editor, Journal of Public Mental Health

I feel that I am part of a well trained professional team that is capable of undertaking an active and supporting role in a major emergency

 Crisis Support Worker

Through the training that I get involved in, I have gained skills that I bring to my job in the NHS, I meet up with many interesting people that I never would have met other than through becoming a crisis support worker.  I have an appreciation of a whole other world.  It has been a revelation to find out what goes on behind the scenes when a disaster happens, and it is my privilege to be a part of this scheme.

Nikki Scarlioli - CSTE Crisis Support Team Leader

The recent terrorist attacks and the Grenfell Tower fire have highlighted – yet again – how important it is for all the various responding agencies to work together to meet the needs of those unfortunate enough to have been affected – none of us can do it alone.  But it is the local authority that is key to binding this all together.  I hope that we will never have to face a major rail incident in Essex,  But if we do, I have absolute confidence that the  skills, dedication, passion and humanity that members of the CSTE and our own Rail Incident Care Team members share will see them working in unison and with the common purpose of providing support to all those who need it.

Peter Lovegrove - Operational Resilience Manager, Rail Delivery Group
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